User Experience Design, Space System Standards and Enterprise Ground Services

Listen to Michal Anne Rogondino discuss user experience design for the Space and Missile Systems Center (SMC). Michal Anne explains design thinking and how it is being utilized to create a user experience for DoD space applications. The CEO of Rocket Communications talks about the workarounds of designing for a secret environment without having a secret clearance (it is possible) and working for the government in general. The stakes are high as there cannot be any ambiguity around an icon or a simple alarm. Bringing the user experience to the space domain is different and there are challenges with automation and autonomy that demand the creation of new rules and guidelines. In parallel is a need for creating baseline and guidelines that are common which allows everything to be designed in a common way. Space systems are complex and there will be an advantage to giving airmen or operators the tools and time to focus on what is important, their mission.